Tourist Offices: (00 34 91 578 7810; esmadrid.com), Plaza Mayor 27, Plaza de Neptuno; Centro Centro, Plaza Cibeles 1; Adolfo Suárez Madrid-Barajas Airport Terminals 2 and 4
Emergency services: Dial 112 for police, ambulance and fire services. To report a crime, call 902 102 112, where English-speakers are available
Local laws and etiquette
You must carry your passport with you by law, and usually have to show it when paying by debit or credit card. Take photocopies of your passport and EHIC European Healthcard, as you will need both for any medical treatment.
Telephone codes: Dial 00 34, then the local number, if telephoning Madrid from Britain. When dialling Madrid numbers, you must always dial the 91 Madrid code before the number
Time difference: +1 hour
Flight times: Madrid is approximately two hours from UK airports
Annie has been living in Madrid on and off for more than 30 years. She never gets tired of exploring the oldest parts of the Spanish capital and discovering new tapas bars.